Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, which is why we offer a 30-day window for returns and exchanges if a product isn't the perfect fit. Our streamlined process ensures you can get back to your glow without any unnecessary stress.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason to help us improve.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a full refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing